„Who is in charge for that task?“
Questions of this kind usually pop up after something went wrong. Is it not much more desirable to make those questions central to your business?
Your answers to the abovementioned question might even include phrases like „it depends on“, „together“, „team members“, „automatically“…?
Then you have clear evidence that you are in need to improve your processes.
You might be surprised in realizing how often duplicities, redundant control processes und circular processes hinder the effectiveness of your administration und production and – most important – have no value to the customer.
Even your employees will benefit from clear guidelines and responsibilities which lead to higher productivity.
In those cases you should give us a call!